Terms & Conditions


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About Danish Furniture Limited.

Danish Furniture Limited is a wholly owned New Zealand company, we are an innovative and creative product distribution company, with offices in the Bay of Plenty, New Zealand. Our  focus is on providing quality new and unique products at reasonable prices.

Privacy Policy

Your personal information is secure with us. Danish Furniture will never share or sell your personal information with any 3rd party.  We understand that your privacy and the security of your personal information is important. By placing an order with Danish Furniture Limited you authorise us to send you newsletters and email promotions from time to time. If you do not wish to receive email correspondence from us you can click ‘unsubscribe’ at the bottom of any Danish Furniture email.

Return Policy

We accept that sometimes you might find a product that looks good but is not suitable for the purpose intended, or that someone has purchased the same item already. We will therefore accept product returns, for 21 days from date of purchase. The item must have its packaging and be in saleable condition. You can either send this yourself or use our Product Collection Service, which would be chargeable.  We can then send you a replacement product or refund you. This will be less any freight costs.

If an item arrived faulty or damaged (either in transit or out of the box.) we will move quickly to replace it and collect the faulty or damaged one at our cost.

For Returns, Refunds or Faulty Items – please email us at sales@danishfurniture.nz. Proof of purchase from us is required.

Faulty, Damaged or Defective Products

If your delivery gets damaged on its way to you, we will replace it for you.

If your purchase is not quite working as it should, we will get it fixed or replace it for you.

If you have a product to return you can either phone or email us. The more information we have the faster we can manage it. Please have your order number ready.

For damaged or faulty returns please provide as much information as possible in an email to us so we can fix the problem quickly.

When We Cant Accept Returns

We cannot offer a replacement or refund in obvious cases of misuse, alteration or mishandling of the product. In addition the above applies only if you purchased the product new directly from Danish Furniture Limited.

Cancellations

We will process all orders on the basis they were completed with payment. If you wish to cancel an order please do so in writing as soon as possible. Once an order is dispatched from our warehouse it is considered delivered and cancellations after this point will still carry the courier fee.

Pricing

All pricing in this website is in New Zealand Dollars. Danish Furniture Limited reserves the right to change current product pricing without notice.  All product prices are inclusive of GST.




About Houe

HOUE is a Danish design house founded in 2007.
HOUE are driven by a passion for Affordable Luxury and a desire to benefit from the vast pool of gifted design talents in Denmark. We mix beautiful and innovative design with mass appeal. Today HOUE offers both an outdoor and indoor collection always meeting our high standards in terms of design, price and quality.

Contact Us

Danish Furniture Limited
2G Ashley Place, PO BOX 11241
Papamoa, Bay of Plenty 3118, New Zealand.
FREEPHONE: 0800 542 219
EMAIL: sales@danishfurniture.nz